Response Point SP1 Announced 3/24/08

Today Microsoft announced features of the SP1 (aka Service Pack 1) of Response Point. Some of the highlights are:
  • SIP Trunking/VOIP added - system will now work with analog and VOIP lines

  • Simple (Free) Upgrade

  • Direct Inbound Dialing (DID) Capability

  • Enhanced Call Logging and Reporting

  • On-Hook status of telephones visibile within your organization

  • Click-to-Call - inside and out