Response Point - Ring Tones - Syspine

Someone asked the other day about how to change the telephone ring tones on the Response Point Syspine system phones.  I directed them to access the Response Point Assistant and select SETTINGS and then PHONE SETTINGS.  This should open a browser interface where they have to supply the phone username/password.  Then they can get to where the Ring Tones can be changed. I got an email back saying that they could not change the ring tones. I pulled my Syspine Demo system out, fired it up, connected my laptop and wahla (voila?) So, here is a picture - which they tell me is worth a thousand words.