I finally made the switch - installed my NGT SIP service for Response Point. The installation was a breeze - Justin at NGT got me all squared away.
A couple things that NGT provides that my previous service did not:
- E911 support
- What I call 'spoofing' of outbound Caller ID #. So when outgong calls are made over any of the non-primary lines - the callee will see my primary line Caller ID information - instead of some weird DID number
- A Disaster Mode where, if my network or phone system is off-line, incoming calls will be automatically routed to a pre-designated non-SIP phone number.
and last but not least
- Professional, quality customer service
Now I will give up my analog lines and be on a total SIP basis.